Refund & Cancellation Policy

You may cancel your Nexora subscription through the billing or account controls made available to you.

When you cancel, your subscription will generally remain active until the end of the current billing period unless otherwise stated.

After cancellation, your subscription will not automatically renew for the next billing period.

Monthly subscriptions are billed at the beginning of each monthly billing period.

If you cancel during a billing period, you generally will not receive a prorated refund for unused time unless required by applicable law or expressly approved by Axiomix.

Refund requests may be submitted to:

contact@axiomix.net

When contacting us, include the email address associated with your Nexora account and a description of the reason for your request.

We may review refund requests individually.

A refund may be considered in circumstances such as:

• Duplicate charges.
• An unauthorized charge.
• Significant technical problems that prevented reasonable use of the paid Service.
• Other circumstances where a refund is required by applicable law.

Refunds are not guaranteed for unused subscription time, failure to cancel before renewal, dissatisfaction with AI-generated output, or failure to use the Service.

If you believe a charge was unauthorized, contact us promptly at:

contact@axiomix.net

We may request information necessary to investigate the transaction.

Payments may be processed by a third-party payment provider.

Refunds, when approved, may be returned to the original payment method where supported by the payment processor.

The time required for a refund to appear may depend on the payment processor and your financial institution.

If Nexora offers a free trial, promotional period, discount, or other special offer, the specific terms presented with that offer will control.

Unless otherwise stated, promotional offers may be limited to one per customer or account.

If your account is terminated because of a violation of our Terms of Service, you may not be entitled to a refund except where required by applicable law.

We may update this Refund & Cancellation Policy from time to time.

Updated versions will be posted on this page with a revised "Last Updated" date.

Questions about cancellations or refunds should be sent to:

contact@axiomix.net

We will review requests and respond as reasonably practicable.